Cary Auto Repair

As a member of the automotive industry, we strive to include everyone and make everyone feel included. Too often, people without extensive knowledge of automotive services are wary of taking their cars in for repairs. The most common group of people who feel uncomfortable in auto repair shops are women. At Milex Complete Auto Care / Mr. Transmission of Cary, we strive to change that and make women feel comfortable in our shop. Our President, Nikki Sargent and her husband Steve Sargent, understand the importance of providing the best service to women better than anyone else. “We founded Milex Complete Auto Care / Mr. Transmission of Cary with a focus on Customer Service by treating people as we would want to be treated. People depend on their vehicles, and therefore, they should be able to depend on us. Our perception of the auto service industry was one that did not often inspire trust and tra ... read more

If you and your family are planning a road trip this holiday season, Milex Complete Auto Care / Mr. Transmission of Cary has several things to keep in mind to get you there in the safest and most cost-efficient way. While we previously discussed how to prepare your car for a road trip we didn’t talk about what tends to happen to your car on vacation. That is, you’re about to spend a lot of money on gas. Even a staycation, if it involves going to the zoo, the nearby park or museum can involve spending money to get there. We’d like to offer up a few tips to help you pay a little less at the pump, so your money can stretch a little farther. First, be aware of the cost of gas. Through the middle of 2019, the average cost of gas was $2.71 a gallon. That is about 15 c ... read more

There are a lot of popular myths in all walks of life.  Myths can be fun to believe but they can be problematic, too. You can imagine how troubling car myths are. If you believe in a car myth, you could end up draining your bank account and wind up stranded along a roadside. Here are four car maintenance myths, though we guarantee that there are many more out there. See if you’ve fallen for any of them. CAR MYTH #1: Your car’s regular maintenance must be performed at your dealership – if you want to keep your factory warranty valid. The truth: Your car’s regular maintenance does not have to be performed at the dealership. As long as you are on schedule and do the required maintenance services your warranty will remain intact. The key is to maintain accurate records of all of the work performed by the shop(s) that are performing the service. Look for a shop that maintains records on your vehicle if for some reason you cannot find all your paperw ... read more

As frigid temperatures start to settle in, we are reminded of the importance of taking care of our cars in these sometimes freezing conditions. As the new year approaches, you may make a resolution to lead a healthier lifestyle, it may be time to pledge your loyalty to your vehicle with routine maintenance and these need-to-know winter car care tips from Milex Complete Auto Care / Mr. Transmission of Cary. Engine Coolant Coolant is a mixture of antifreeze and water and is extremely important as it keeps your vehicle’s engine from freezing in cold temperatures and also protect the internal components of your cooling system by reducing corrosion. It is recommended that coolant be flushed and refilled every two years, but this may vary depending on the make and model of your vehicle. Be sure to check coolant levels and examine your engine for potential leaks early in the season. Remember, a 50/50 blend of antifreeze a ... read more

As the owner/operator of Milex Complete Auto Care / Mr. Transmission in Cary, North Carolina, I understand the importance of Customer service and building a reputation on trust and honesty. The triangle area is a highly tech savvy area where people are very comfortable with using the internet and social media to gather information to assist in their buying decisions. With smart phone technology, information is always at your fingertips, literally. You can see what business you are around and connect to their website in a couple of clicks or even just by speaking your request into your device. With all this information available to you practically instantly, business reviews have become a very important part of a business’s identity. Reviews help to build a business’s credibility, since visitors are more likely to trust the opinions of others, especially when they have experience with the business. Building trust is hugely critica ... read more