Cary Auto Repair

Amazing customer services! Had a great experience, Steve is awesome!

I recently got my transmission fixed here for my Ford F-150 and I’m very pleased with the work they did!!! 🙏 Steve was very friendly and very patient would definitely recommend to anyone who needs a transmission for there Car!!

First time taking my car here and very pleased with the service. Steve thoroughly explained the issue they’d identified with my vehicle, and noted another minor issue that they took care of gratis. Will definitely be back!

Steve understood my situation, I’m from out of town without additional transportation and no air. Talked with him on Friday and he worked me in at 7:00 am Monday. Understood the problem right away and had me back on the road by 11:00 Monday morning. Very professional and reasonable. You can’t go wrong in using his company. I real good sign is a spotless garage. I was very impressed and plan to do more when I’m back in town.

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Steve was very thorough & professional at diagnosing & rebuilding our transmission. He explained all aspects of the problem & price very transparently, and also provided a 1 year warranty & followup check on the transmission, all for a very reasonable price. It was a rare pleasure to work with someone so considerate & dedicated to excellent work. This was never mentioned, but they submitted maintenance records to some sort of online network, so they popped up via Carfax & Geico, which was handy - I didn’t have to manually enter them to indicate all that was done. Very useful for resale, as it attaches to the VIN like metadata, proving you had your car serviced. Not usually a fan of that Big Brother cloud stuff, but this is super friggin useful, as remembering the maintenance schedule is a headache when you live chaotically.

Mr. Transmission is the only auto service shop thats ever worked on our 2013 Kia / bought new. I also have a 2000 Toyota Tacoma - bought used - that what ever is needed they can fix. Over the years I've had both questions & concerns answered before repairs are done and if anything else came up while the repairs were being done I was called or work was stopped until I was notified. You just can't beat an honest owner that manages his business & employees & treats his customers with RESPECT. I will not take my vehicles anywhere else.

Steve and his team did an amazing and thorough job diagnosing and resolving issues I was experiencing with my car. They went above and beyond to find out the root cause. What initially I thought was a transmission issue ended up being an issue with dirty spark plugs. Super grateful to Steve and his team for saving me thousands of dollars (another shop quoted repairs to be around $2K). I definitely recommend their services.