5

The overdrive on my 2007 Ford Escape stopped working and having 231,000 miles on it, I wasn't excited about the idea of spending a bunch of money on the vehicle. Mr. Transmission/Milex got me in right away and while the news wasn't good, they were very nice and didn't charge me to check things out for me. I'm still kicking around the idea of having a used transmission installed and it would have been nice for them to have answered my question about the model number of the transmission. They really don't recommend installing used transmissions, and I don't think that they were on board with letting me know the transmission model as a means of discouraging me from going with the used transmission...I understand, but it would have been nice to know the exact model number.....still, 5 stars, so not a major biggie...

5

This was my first experience with Milex. I was very impressed with their honesty, pricing and knowledge. I highly recommend them and would use again.

5

5

Thanks so much for taking the time to share your positive experience Nate! We're glad you had a great experience and we look forward to continuing to exceed expectations!

- Mr. Transmission - Milex Complete Auto Care - Cary #585
5

Hi Nikki thanks for the review! We always appreciate our customers feedback.

- Mr. Transmission - Milex Complete Auto Care - Cary #585
5

Steve, Heather, and Liz were very helpful with quotes and helping me make an informed decision on my transmission replacement! They also provided free towing on this expensive issue. The work was thorough and fast. At pickup, they walked me thru next steps, warranty as well as letting me know to check back in to make sure the vehicle is working correctly. I definitely recommend this shop and they have a customer going forward.

Kyle, thank you so much for the wonderful review! We love that our team left such a great impression! Thank you for the great feedback and recommendations! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to your next visit to Mr. Transmission Milex Cary!

- Mr. Transmission - Milex Complete Auto Care - Cary #585
5

I have been taking all our cars for regular service and maintenance here, because I trust these guys and they always accommodate our needs in the fastest, most efficient and cheapest way. They would not try to make $$$ like some other mechanics by doing unnecessary work. Great customer service too.

5

Great team, great service. They are very trustworthy.

5

Great place with courteous staff!

Hi Veronica, thank you for the great review! It's feedback like yours that reminds us why we do what we do. So glad our team left a great impression! We hope to see you again at Mr. Transmission Milex Cary!

- Mr. Transmission - Milex Complete Auto Care - Cary #585
5

Steve Sargent and the Milex Mr Transmission crew got the leaks all taken care of & my Old Durango drives like New again! Great Shop & Great Work!

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