Steve was very thorough & professional at diagnosing & rebuilding our transmission. He explained all aspects of the problem & price very transparently, and also provided a 1 year warranty & followup check on the transmission, all for a very reasonable price. It was a rare pleasure to work with someone so considerate & dedicated to excellent work. This was never mentioned, but they submitted maintenance records to some sort of online network, so they popped up via Carfax & Geico, which was handy - I didn’t have to manually enter them to indicate all that was done. Very useful for resale, as it attaches to the VIN like metadata, proving you had your car serviced. Not usually a fan of that Big Brother cloud stuff, but this is super friggin useful, as remembering the maintenance schedule is a headache when you live chaotically.
Thanks for your kind words and great review, Imogen! We're happy we could provide you with quality, cost-effective repairs and an informative experience, as well as a helpful tool for future repairs! We hope to see you again sometime here at Mr. Transmission/Milex Cary!
- Mr. Transmission - Milex Complete Auto Care - Cary #585