Cary Auto Repair

Call Us:(919) 465-4488
Mon - Fri: 7:30 AM - 5:00 PM
5

Best customer service I've ever had at an auto-shop. They really care about their customers and they stand by their work. I'd recommend them to anyone.

Cassandra, Thanks for you kind words. We strive to always exceed our Customers expectations. Steve

- Mr. Transmission - Milex Complete Auto Care - Cary #585
5

"Fantastic Service!"
Everyone is extremely nice and knowledgeable. They lent me a car for no fee so that I could get to and from work while the repairs were made. The repairs were quick and I had my that, but the pricing seems fair to me. They stand by their work, my windshield wipers stopped working a week or two after repairs and they got me the new part under warranty and installed it in no time for no extra cost, and I haven't had a problem since. They have amazing customer service, I'd recommend them to anyone!

5

Adam Maddox and his lead mechanic, Nick, a veteran technician, make this hidden shop a hidden gem. Adam always treats customers fairly in regard to price and service and his technicians always do a very thorough job. If you're looking for a shop that will get the job done and won't rip you off, I highly suggest you check them out!

5

"Outstanding service! "
The customer service and attention to detail combined with fair pricing and honest technicians makes this the perfect spot for your auto repairs! Keep up the great work!

5

"Fast service "
I was provided with fast service and great customer service

5

Bowden Street Automotive did some work for one of our work trucks and did a good job. Very responsive and accommodating with the tight schedule we are on. Will keep them in mind for future services. Keep up the good work!

5

"Amazing service "
You guys are so awesome. I have never felt 'comfortable' at a mechanic shop, but that was before I started coming here. No tricks, no lies, just good honest service.

5

Todd said they did a great job.

5

I recently took my vehicle into Bowden street automotive for some routine maint. and was honestly thrilled with the service, night and day difference with no management. I have been a loyal customer of BSA since before Wayne(store manager, never owner and openly lied to me and other customers saying he was), they charge the best prices on tires in the entire triangle and trust me I checked but I knew they would be the best as always.
I normally would not get involved in the drama but after reading the recent posts on here and on Facebook I feel obligated because of how well the tech.(Nick, who is still there) has taken care of all my family's vehicle over the years. It is a shame that all the negative reviews being posted have nothing to do with the actual service that BSA provides or their indepth knowledge but simply 1* ratings based on a person that no longer works their.... for anyone reading these ratings please keep in mind that after talking with the gentlemen at BSA they have nothing but nice things to say about Wayne even though I do not, for Wayne to have others go on their pages and bad mouth a company for no other reason besides his no longer being employed their speaks towards the character and class of not only Wayne but those leaving untruthful reviews. back story on him, I was bringing my car to the shop years before Wayne was their, I cared about the master tech. who is still employed their not the manager who lied for years telling all he owned the store(he never has). He smoked in the office and I actually was in when he turned away a customer of ethnicity and then made a joke about him to another customer, He lied to my mother about a blown head gasket and offered to buy her car to "help" her out but the tech. pulled me to the side and told me to get a second opinion which we did and ended up fixing the thermostat. My issue is that when I went in recently the place was undergoing a full face lift and the new management was wonderful and knowledgeable. I don't normally leave any reviews but I had to after reading all these untruthful reviews based on lies and deceit, to anyone reading this please give BSA an opportunity and look past the vile character of a few as the best shop in Cary is better then ever now that they cleaned house!
John S.

5

"Great communication and a commitment to excellence."
Due to circumstances out of my and the mechanic's control (the holidays and weather among them), my vehicle ended up in the shop for a better part of a month. However, I never felt during that time that getting the problems with it fixed was anything less than a priority for the team at Bowden Street Automotive. I would gladly recommend them.

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